In this guide, we’ll walk you through all the steps you need to follow to fix just about every problem you might encounter with the Mac Mail app not working:Īll the most common problems with Apple Mail

So download MacKeeper and run a full scan to learn all the different ways it can clean up your Mac. One of the best ways to keep your Mac running as smoothly as possible is to regularly use cleaning software, like MacKeeper. It’s frustrating when any app stops working on your Mac, let alone an app that you use as often as Apple Mail. Fortunately, whatever the problem is, you just need to follow a simple set of troubleshooting steps to fix it. It might become totally unresponsive or it might just stop receiving new emails. Moof IT offer technical support contracts for organisations in the UK.There are lots of ways Apple’s Mail app might stop working on your Mac. Enter the following entering your password when prompted:.Open /Applications/Utilities/Terminal.app.You can either restart the Mac, or just switch Spotlight off and on again with the following steps: It is possible that the Spotlight search feature has crashed. Removing the folder from the exclusion list causes Spotlight to re-index the folder, possibly fixing the Outlook search issue. These actions add the Outlook data folder to an exclusion list for searching, removing the index. Select the same entry in System Preferences and click the “-” button.Click “+” and add the following folder: ~/Library/Group Containers/UBF8T346G9.Office.Open System Preferences > Spotlight > Pivacy.To try a re-index, complete the following steps:

Occasionally, these indexes corrupt, stopping the search from working. Spotlight, the macOS search feature, creates indexes of the data on the Mac to help speed up searching. The second possible issue is a corrupted Spotlight index. If the email you are looking for is in a different folder, you won’t see the results.Ĭlick in the search box in the top right, click on the “Search” menu in the top left of the Outlook window and then select “All Emails” to change the setting to all email folders: Tell Spotlight to re-index the Outlook data folder This means that it will only search the currently selected email folder. When you first click in the search box in Outlook, it defaults to “Current Mailbox”. In this article we will describe some of the methods you can use to fix issues with Outlook search in macOS. From time to time, you search for emails in Outlook and it doesn’t display the results you’re expecting.

Outlook for mac stopped working